Troubleshooting articles

Title	Creator	Modified
Project tree structure is missing	Edmer John Sarmiento	Feb 07, 2024
Folder attachments disappear after restarting Jira or re-enabling R4J plugin	Angelica Salazar	Apr 14, 2023
Poor Performance of Project Tree	Marcel Patzschke	Jul 18, 2022
Project activation fails due to duplicate custom field names	Support Advocate (ease solutions)	Jul 18, 2022
Bookmarks removed after export using custom Word export template	Angelica Salazar	Jul 18, 2022
Issues disappearing from the project tree	David Sedlock	May 02, 2022
R4J is disabled after manual upgrade	Marcel Patzschke	Apr 29, 2022
Coverage view's last configured column is not displaying all issue link relations for Edge and Firefox	Ron B. Bugay	Apr 29, 2022
Coverage view shows "Resource limit reached" warning	Bernhard Doleschel	Apr 01, 2022
Integrity checker stuck and infinitely loading for some time	Angelica Salazar	Mar 11, 2022
Embedded images in folder description no longer shown	Bernhard Doleschel	Nov 16, 2021
Project tree loading taking time due to expanded hierarchy	Angelica Salazar	Oct 25, 2021
Word Export Error 500 NoClassDefFoundError of class ZipPackagePropertiesMarshaller	Angelica Salazar	Oct 25, 2021
Folder and issue description in square brackets will appear in red color and new line in reading view	Ron B. Bugay	Oct 25, 2021
Requirements project tree does not load at all for some projects	Angelica Salazar	Oct 25, 2021
Requirements project tree infinitely loading for some users	Angelica Salazar	Oct 20, 2021