DATA CENTER AND SERVER | CLOUD

Project tree structure is missing

Owned by Edmer John Sarmiento, created
Feb 07, 2024
1 min read

Problem

When there’s an active Jira announcement banner, the following sections show as blank:

  • Tree view

  • Detail view

  • Reading view

  • Tabular view

Announcement Banner.png

Cause

When adding HTML code with any syntax issue to an announcement banner, the R4J views' UI will be impacted.

Solution

Fix the syntax issue (e.g. missing closing tag) from the HTML code added to the announcement banner.