DATA CENTER AND SERVER | CLOUD
Project tree structure is missing
Problem
When there’s an active Jira announcement banner, the following sections show as blank:
Tree view
Detail view
Reading view
Tabular view
Cause
When adding HTML code with any syntax issue to an announcement banner, the R4J views' UI will be impacted.
Solution
Fix the syntax issue (e.g. missing closing tag) from the HTML code added to the announcement banner.