DATA CENTER AND SERVER | CLOUD
Folder and issue description in square brackets will appear in red color and new line in reading view
Problem
Writing a text in square brackets in folder and issue description will appear in red color and new line in Reading view.
Text in Description
Result when displayed after saving
Note: This issue may also occur for other fields that use Jira’s richtext editor, such as the “Delete Issue Comment“ dialog. However, Jira dialogs are outside of R4J’s scope and the workarounds and solutions suggested here may not work for them.
Cause
This is how higher Jira versions render text in square brackets. An Atlassian ticket was filed by the community to fix this but was closed due to limited demand.
Workaround
Use an escape character "\" before the opening square bracket.
Example:
Text \[Inside square brackets]
Solution
To resolve this issue, upgrade to R4J version 4.6.0 or higher.