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If you’re using R4J version 4.4 up, use the &reset parameter – read more.

  1. Go to your requirements project

  2. Add the reset query parameter to the URL

Example Usage:

https://<jira_base_url>/plugins/servlet/com.easesolutions.jira.plugins.requirements/project?detail=ABC&reset

Workaround #2: Configuration Modifications

  1. Go to your requirements project

  2. Clear any Jira or JQL filter used in your requirements project tree.

  3. Reload the page.

  4. If the issue persists, kindly go to the next step.

  5. Select the project name (root folder) in tree view.

  6. On the R4J navigation on the top right, click on Settings to open the tree settings dialog.

  7. In the tree settings dialog, set Remember tree selection to Yes, click on Save (even when this was the option’s original configuration).

  8. Toggle Remember tree selection to No, click on Save.

  9. Reload the page.

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