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Changes made by

Angelica Salazar

David Sedlock

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Comment: REQ-11389 removed info box in problem.

Problem

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Word export starts throwing error 500 after upgrading Jira and/or R4J version.

Stack traces:

Code Block
languagejava
java.lang.NoClassDefFoundError: Could not initialize class org.apache.poi.openxml4j.opc.internal.marshallers.ZipPackagePropertiesMarshaller
java.lang.NoClassDefFoundError: Could not initialize class org.apache.poi.openxml4j.opc.internal.marshallers.ZipPackagePropertiesMarshaller
at org.apache.poi.openxml4j.opc.OPCPackage.init(OPCPackage.java:161) [?:?]
at org.apache.poi.openxml4j.opc.OPCPackage.<init>(OPCPackage.java:141) [?:?]
at org.apache.poi.openxml4j.opc.ZipPackage.<init>(ZipPackage.java:97) [?:?]
at org.apache.poi.openxml4j.opc.OPCPackage.open(OPCPackage.java:324) [?:?]

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