To be eligible for support requests you will need to have an active app maintenance subscription or trial license.
Our support team may ask you for your SEN number (e.g. SEN-6123456) to validate the active license. This section will show you how to retrieve it.

Instructions

To find the app SEN number in Jira you can follow one of the two approaches:

As a Jira Administrator

Log in to Jira as a system administrator
Open the Manage Apps (Manage Add-ons for Jira 7.x) administration page
Locate the app and expand the panel
You can find the SEN number here:

As a Technical Contact or Billing Contact

Log in to my.atlassian.com
Search for the relevant product
You can find the SEN number here:

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