Problem with first installation
After installing the Requirements Management for JIRA add-in for Microsoft Excel Excel to Jira Integration Add-In, the JIRA tab does not show up.
Solution A
The most likely reason for that is a missing dependency to a required runtime library. Follow these steps to install the missing dependency:
Download installer from the here:
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Download Visual Studio 2010 Tools for Office Runtime from Official Microsoft Download Center.
Follow the steps in the installation wizard.
Uninstall the
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Excel Add-in in Programs and Features.
Install the
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Excel Add-in following the steps described here.
Solution B
Applies to Versions before 4.1. We suggest to install latest version.
Installing a 32Bit AddIn into a 64Bit Office and vice versa will not work. This is independent of your Windows version, i.e. a 32Bit Windows can only run 32Bit Office, but a 64Bit Windows can run 32Bit Office or 64Bit Office. Follow these steps to identify your Office version:
Open Excel and create a new empty file.
Click "File" and "Account".
Click "Info on Excel" and check the first line.
If it reads something like "Microsoft Excel 2016.... 32 Bit" you are running a 32bit Office.
If it reads something like "Microsoft Excel 2016.... 64 Bit" you are running a 64bit Office.
Close Excel and uninstall the
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Excel
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Follow this link to our Requirements Management for JIRA add-in for Microsoft Excel and download and install the correct installer.
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After re-installing the Requirements Management for JIRA add-in for Microsoft Excel, the JIRA tab does not show up any more.
Solution
The reason for that is that the COM Add-in is disabled. Follow these steps to enable the plugin again:
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Within Excel navigate to File > Options.
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Select tab Add-ins.
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Select at Manage drop down list: COM Add-ins, press Go..
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Enable checkbox at Excel to Jira Integration.
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to Jira Integration Add-In.
Download the correct (latest) version of Excel to Jira Integration Add-In and install it.
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