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After re-installing the Requirements Management for JIRA add-in for Microsoft Excel, the JIRA tab does not show up any more.

Solution A

The reason for that is that the COM Add-in is disabled. Follow these steps to enable the plugin again:

  1. Within Excel navigate to File > Options.

  2. Select tab Add-ins.

  3. Select at Manage drop down list: COM Add-ins, press Go..

  4. Enable checkbox at Excel to Jira Integration.

  5. Press OK.

Solution B

When the plugin is removed from the list of com add-ins inside Excel options, the next time that is installed, It will be not shown in the Ribbon.

To solve this problem is necessary to search and remove the register keys named R4JExcel, trough of RegEdit tool of Windows.  In both HKEY_LOCAL_MACHINE or HKEY_LOCAL_MACHINE.

For example, would delete manually:

  • Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Excel\AddInLoadTimes (Delete entry named R4JExcel)

  • Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\AddinsData\R4JExcel

  • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\R4JExcel

 Example:

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Once the Keys are deleted, in a new installation the Jira option will be in the Ribbon again.

Info

Note: User has to have special care to only delete registers related with R4JExcel

Filter by label (Content by label)
showLabelsfalse
max5
spacesREQ4J
sortmodified
showSpacefalse
reversetrue
typepage
cqllabel in ( "vsto" , "add-in" , "excel" ) and type = "page" and space = "REQ4J"
labelsexcel vsto add-in

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