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There are several fields that cannot be modified. For example: Workflow status, Key, Project Key, Issue Type.

The value of the Resolution field of an unresolved issue is empty, following the standard practice in Jira.

Create new Jira issues

The simplest way to create new issues is to use a worksheet in which existing issues have already been downloaded. To create a new issue, add a row with the desired values in the columns, leaving the Key column empty.
(If you don’t intend to use the worksheet to update issues or to create links between new issues and existing issues, you may delete the rows for existing issues and use the worksheet as a template for creating new issues.)

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• Load the Jira issues to be updated. Make sure the desired fields are selected for import.

• Modify the fields of the issues you want to update.

• Optionally, use the Check option to review the cells that have been changed. Modified fields are marked with a yellow background.

• Select Upload Data.

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