1.
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Third-party plugins may have some effect to other plugins or Jira itself. For any upgrade, it’s safest to always plan outside of business hours in case anything goes wrong.
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Review the release notes and upgrade guide
Check the release notes for anything you think would impact your users.
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The table below lists R4J versions that require preparation due to breaking changes. Versions not listed here are safe to upgrade or downgrade as needed.
R4J version | Upgrade guide | Supporting articles / Important notes |
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Breaking change: Tree view data after the migration are not compatible to lower versions. R4J 4.6.x vs 4.7.x performance benchmark results Loading issues and errors encountered after tree data migration | ||
“Expand all“ is removed. The feature comes back at 4.8.0. | ||
Breaking change: Revision data from this version are not compatible to lower versions. Summary of functions affected by revisions restructure in R4J 4.5 | ||
Breaking change: Coverage view filters modified and created from this version are not supported in lower versions. Coverage view filter migration. Already EOL. If further support is needed, contact our service desk. |
3. Backup your instance data
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2. Test the R4J version upgrade using a test or staging instance
Based on your reviews done, do a quick check how the plugin works on your test and/or staging instance. It would be best if these instances have similar configurations as your production environment.
We strongly recommend to have a test or staging instance setup as similar as possible to your production instance. This includes server and database configuration and properties, user/admin permissions, copy of production data.
3. Plan tasks for the upgrade outside of business hours
Third-party plugins may have some effect to other plugins or Jira itself. For any upgrade, it’s safest to always plan outside of business hours in case anything goes wrong.
4. Backup your instance data
5. Perform the R4J version upgrade in your production instance
Info |
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It is important to do a quick test of the upgrade on your production instance. Based on the results, finalize your decision to remain with the version or rollback to a backward compatible version. |